Shipping and Returns

SHIPPING AND RETURNS

SHIPPING AND RETURN POLICIES

Shipping Policy
-Processing Time: Orders are processed within 2-3 business days.

Shipping Rates & Delivery Estimates:
  - Standard Shipping: 5-7 business days
  - Expedited Shipping: 2-3 business days
  - International Shipping: 7-14 business days
  - Shipping rates are calculated at checkout based on your location and selected shipping method.

Order Tracking: Once your order is shipped, you will receive a tracking number via email to monitor your shipment's progress.


Lost or Stolen Packages : At Unhappy Times, we strive to ensure that all orders are processed and shipped with the utmost care. However, once your package is handed over to the delivery service, it is no longer in our control. We are not responsible for lost or stolen items after they have been shipped, and as such, we do not offer refunds for such incidents. We recommend reaching out to the delivery service for assistance with lost or stolen packages, as they may be able to provide solutions or claims for your order.

Return Policy
All Sales Are Final : Due to the nature of our products, all sales are final. We do not accept returns or exchanges unless the item you purchased is defective or damaged.

Damaged or Defective Items:
  1. If you receive a damaged or defective item, please contact our customer service at unhappytimesofficial@gmail.com within 7 days of receiving your order.
  2. Provide your order number, a description of the issue, and photos of the damaged item.
  3. Once your return is approved, you will receive a return shipping label and instructions on how to send back the item.


Refunds for Damaged or Defective Items: Upon receipt and inspection of the damaged item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed, and a credit will be applied to your original method of payment within 7-10 business days.

For any additional questions or concerns, please reach out to our customer service team at unhappytimesofficial@gmail.com We are here to help!